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Privacy & Security Policies

Policy Overview

Hawk Saw Blades does not rent, trade, loan, or sell your personal information or any other information which may identify you to third parties. We are committed to protecting our customers' privacy. The information we collect is used to process your order and to enhance your shopping experience. We also monitor customer traffic and site usage in order to help us refine the design and layout of our store. For more detailed information on our privacy & security policies please continue reading.

Your Personal Information

When you place an order on our site you provide us with your name, email address, credit card information (unless paying by cashier's check or money order), address, and phone number. We use this information to process your order and keep you up to date on its status. The financial information (credit card number, expiration date, billing address, etc.) that we collect from you is used for billing purposes only.

In order to serve you best, credit card transactions are handled by a reputable third-party banking institution and internet payment gateway (Currently Cardservice International & LinkPoint). Once the bank authorizes your credit card we begin processing your order. The banking institution we do buisiness with is under strict obligation to keep your personal information private.

Hawk Saw Blades may occasionally notify you via email about important changes to our website or special offers we think you'll find valuable. At the bottom of every such email are directions on how to take your email address off our list.

We may use your Internet Protocol (IP) address and ISP name to help us diagnose problems with our server and administer our website. Your IP address may also be used to gather broad demographic information as well as identify customer traffic patterns and site usage. This information aids us in merchandising and in refining the design and layout of our store.

Secure Servers

Our secure server uses advanced encryption and firewall technology to keep your personal information private. Our secure server layer (SSL) software completely encrypts the information you input so that it cannot be read as it travels through our ordering system. We have extremely strong security measures in place to protect against the loss, misuse, or alteration of your information while it is in our control.

Cookies

"Cookies are small pieces of information that are stored by the browser onto your computers hard drive. There are two types of cookies, "Stored" and "Per-Session". Stored cookies are saved onto your hard drive permanently whereas session cookies are not. If our website is left idle for over 60 minutes or if the browser is closed, the per-session cookie will be deleted. We use cookies to keep track of your current shopping session. By default most web browsers have both types of cookies enabled but these settings can be altered. To place an order on our website per session cookies must be enabled but stored cookies do not.

Statistics

Hawk Saw Blades may provide aggregate statistics about our customers sales, traffic patterns and other shopping information to reputable third-party vendors or our marketing partners. These statistics will not include any information that identifies you personally.

Your Consent

By using our website you are agreeing to let us collect the aforementioned information noted above and use it as stated. If we decide to change our policy we will post those changes on this page. Hawk Saw Blades will cooperate with law enforcement agencies to identify any individual who attempts to use our services for illegal activities. We will also report any activity we believe to be unlawfull, to the proper authorities. Additionally, we may release account information when we feel that such a release is necessary to enforce the terms of our user agreement or to protect the rights, property, and safety of our users, Hawk Saw Blades, or others. Other sites accessible through Hawk Saw Blades have their own privacy policies and data collection practices. Please consult each site's privacy policy. Hawk Saw Blades is not responsible for the action of third-parties.

Closing Statement

If you have any questions about this privacy statement, Hawk Saw Blades practices, or business with Hawk Saw Blades, please contact us at: customersupport@hawksawblades.com.

Please check back occasionally for any updates or changes to our privacy policy.

Customer Service Center

Hawk Saw Blades - 4802 Blalock - Houston - TX - 77041
Local Phone: (713) 690-6107 - Toll Free: (800) 324-4295 - Fax: (713) 690-3635
www.hawksawblades.com
customersupport @ Hawk Saw Blades